Last Updated: July 15, 2026

At Auratisana, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, make a purchase, or interact with our services.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information

• Full Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

Order & Transaction Information

• Products Purchased

• Order Details

• Payment Confirmation

• Transaction History

Device & Usage Information

• IP Address

• Browser Type

• Device Information

• Website Usage Data

• Pages Visited and Time Spent on Website

Customer Support Information

• Information shared through emails, contact forms, WhatsApp messages, or customer support inquiries.

2. How We Collect Information

We collect information:

• Directly from you when you place an order, contact us, or subscribe to updates.

• Automatically through cookies, analytics tools, and similar technologies.

• Through Shopify and other service providers that help operate our store.

• Through marketing and advertising partners.

3. How We Use Your Information

We may use your information to:

• Process and fulfill orders.

• Provide customer support.

• Send order confirmations and shipping updates.

• Improve our products and website experience.

• Personalize product recommendations.

• Prevent fraud and unauthorized transactions.

• Comply with legal obligations.

• Send promotional offers, newsletters, and marketing communications (you may unsubscribe at any time).

4. Sharing of Information

We do not sell your personal information.

However, we may share information with trusted third parties including:

• Shopify (our e-commerce platform)

• Payment gateways and payment processors

• Shipping and delivery partners

• Analytics and marketing service providers

• Government authorities or legal agencies when required by law

These service providers only receive information necessary to perform their services.

5. Shopify Services

Our online store is powered by Shopify.

When you use our website, certain information may be collected and processed by Shopify to provide secure checkout, payment processing, store functionality, analytics, and fraud prevention services.

To learn more about Shopify's privacy practices, please visit:

https://privacy.shopify.com

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences.

• Improve website functionality.

• Analyze website traffic.

• Deliver personalized advertisements.

You can manage or disable cookies through your browser settings. However, some features of the website may not function properly if cookies are disabled.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

However, no online system is completely secure, and we cannot guarantee absolute security of data transmitted over the internet.

8. Data Retention

We retain your information only for as long as necessary to:

• Fulfill orders.

• Provide customer service.

• Meet legal and accounting obligations.

• Resolve disputes.

• Enforce our policies.

9. Children's Privacy

Our website and products are not intended for children under the age of 18.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will take reasonable steps to remove it.

10. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your information.

• Request a copy of your information.

• Withdraw marketing consent at any time.

To exercise these rights, contact us using the details below.

11. Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites. We encourage users to review their privacy policies separately.

12. International Data Transfers

Your information may be processed and stored in locations outside your state, province, or country, including through Shopify and other service providers. Appropriate safeguards are used where required by law.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page along with the revised "Last Updated" date. Continued use of our website after updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Auratisana

Email: auratisana@gmail.com
Phone: +91 9888860059

Address:
NAVKASVI L16, Tricity Plaza, Peermuchalla,
Zirakpur, Dist. SAS Nagar (Mohali),
Punjab – 140603, India