Last Updated: July 15, 2026

Thank you for shopping with Auratisana.

Order Processing

All orders are processed within 1–3 business days after successful payment confirmation. Orders are not processed or shipped on Sundays or public holidays.

Shipping Time

Estimated delivery times:

• Punjab: 2–5 business days

• Rest of India: 4–8 business days

Delivery times may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

We may offer free shipping on selected orders or promotional campaigns from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available) to track your shipment.

Delayed or Lost Shipments

While we work with trusted courier partners, delivery delays may occasionally occur. Auratisana is not responsible for delays caused by courier companies, natural disasters, strikes, public holidays, or other events beyond our control.

If your order appears lost or significantly delayed, please contact us and we will assist in resolving the issue.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details. Auratisana is not responsible for orders delayed, returned, or lost due to incorrect or incomplete address information provided by the customer.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Auratisana
Email: auratisana@gmail.com
Phone: +91 9888860059

Address: NAVKASVI L16, Tricity Plaza, Peermuchalla, Zirakpur, Dist. SAS Nagar (Mohali), Punjab – 140603, India